General Information
PPT Overview
Initial Shipment
The Bill correction was initially requested using SAP's Customer Connect Program - see
http://www.sapimprovementfinder.com/public/note/?n=0001868952
http://www.sapimprovementfinder.com/public/note/?n=0001860622
It was delivered in the following notes:
https://css.wdf.sap.corp/sap/support/notes/1860622
ERP Part
https://css.wdf.sap.corp/sap/support/notes/1860126
CRM Part
https://css.wdf.sap.corp/sap/support/notes/1851712
Enhancements for EHP2 & EHP3
1st Enhancement - Bill Correction in B2B Role UTIL_SALES
All bill correction functianility available to the call center roles UTIL_IC and UTIL_IC_REG is also available in the WebUI for the role UTIL_SALES in the B2B environment.
Note 1947008 EHP2 SP11; EHP3 SP3
2nd Enhancement - Support of Dynamic Period Control and Bill Order Creation with Meter Reading Result
Added the ability to create billing orders with meter reading entries.
Support for DPC II Billing
EHP3 only
2003987 Collective Note - Description only EHP3 SP05
2036432 Part 1 DDIC Objects
2036437 Part 2 BOL Objects
2036438 Part 3 UI Meter Reading
2036439 Part 4 UI Bill Correction
2039212 Part 5 Customizing
3rd Enhancement - Rate Information
Enhanced the installation view for rates, rate types, devices and other billing information - note 2040853
Display of rate types of register in the meter reading - note 2042934, 2049443 EHP2 SP13; EHP3 SP6
4th Enhancement - Usability
all EHP2 SP14 EHP3 SP7
Personalization of all dialog box fields and default date settings - note 2064233
Added the ability to delete billing orders - note 2081112, 2071811
Additional authorization object for billing block at contract cevel - note 2081974
Frequently Asked Questions
System Setup and Authorization
Q: Is it possible to cancel multiple print and billing documents in the correct sequence automatically?
A: Unfortunately, the print document number or date does not guarantee the correct reversal sequence.
There are various situations, where a higher document number comes from an older print document or a newer document
is to be reversed after the old documents.
Therefore, the agent must manually select the documents to be reversed
Q: Which authorizations are needed for a invoicing block on business agreement level?
A: Check is performed using FI-CA in backend for invoicing block.
Q: Which authorizations are needed for a billing block on contract level
A: The authorization object is the utilities contract in ERP.
Authorizations required:
ISU_ACTIVT 2
SPART
BUKRS
As described in note 2081974, an additional authorization object is added to CRM at the request of the customer.
Functional Questions
Q: How to setup automatic determination of the reconciliaton key (FIKEY)?
A: Determination is done using FI-CA event 113 / Table TFK001U. See also note 746475 point 19.
Q: In which business roles is the bill correction available?
A: Bill correction was initially shipped for the Interaction Center role UTIL_IC and UTIL_IC_REG.
With note 1947008, it is also available for the Web UI role UTIL_SALES (B2B).
Q: How do I exchange the tree profile ISUBC with another one?
A: Enhance the UI component IUICBICOMAIN and redefine the component controller method GET_PROFILE_ID.
See also class CL_IUICBICO_BSPWDCOMPONEN_IMPL GET_PROFILE_ID.