SAP Multichannel Foundation for Utilities and Public Sector will be an important topic at the upcoming 10th edition of the International SAP Conference for Utilities - taking place in Berlin/Germany from 13 to 15 April 2015. There will be numerous opportunities to learn more about the product, to meet SAP experts and also to network with your peers from the utilities industry:
- On Monday 13 April, join the pre-conference workshop offered by SAP experts, explaining the SAP Multichannel Foundation for Utilities and Public Sector in detail:
- The morning session (Workshop 8: Customer Engagement – Solutions and Enhancements for a Better Customer Experience) will focus on SAP solution offerings, business values and strategic roadmap - hence its primary target group are business decision makers and influencers.
- The afternoon session (Workshop 9: Get the Ultimate Customer Experience for Your Company Without Breaking the Bank) will go into features and functions, architecture and extensibility, and will also discuss experiences from customer implementations - hence its targeting a more technical audience.
- On Tuesday 14 April (14h45 - 15h25), Juergen Kuhmann and Wasim Arafat will explain in the opening presentation of the Customer-centric track how MCF fits into SAP’s customer engagement strategy.
- Later on the same day (17h30 – 18h10), Sita Sarah Johana Mohd Said (from Tenaga Nasional Berhard) and Russell Boyer (Utegration) will talk about their recent MCF implementation project.
- Throughout both conference days (Tuesday 15 and Wednesday 16 April), MCF will also be covered at the microforum.
- And of course SAP experts (Wasim Arafat, Juergen Kuhmann and Michael Ernzerhoff), will also be available on both days for an individual meeting with you to discuss your specific questionsl.
Stay tuned for more details, and don’t forget to sign up for the conference! Take advantage of the early bird fee available until 13 February.
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