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"Achieving Operational Excellence in a Data Driven World” How to Digest the...

It is my priviledge to co-present with Rory Shaffer at the North America SAP for Utilities conference on the topic of "Achieving Operational Excellence in a Data Driven World". When I was asked to...

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Three Perfect Days for SAP Utility Customers: SAP for Utilities North America...

I travel quite a bit and when I have to fly United Airlines. I always enjoy reading United's Hemisphere Magazine and the article each month focused on " Three Perfect Days" in a different city each...

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Webinars for Customer Connection Program CRM2015 and CRM2016- Your Chance to...

Dear Utilities Community, I would like to inform you about the latest news in our Customer Connection Program/Customer Influence.What is it about?Customer Influence gives you the opportunity of...

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Determing the True Age of Transformers Through Advanced Analytics

Determing the True Age of Transformers through Advanced Analytics is the title of the presentation which will be held on the SAP for Utlities Conference in North America, taking place in Huntington...

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Look for SAP Custom Development at SAP4U

We are very excited that SAP Custom Development will be represented at SAP4U this year (2015).  At SAP Custom Development, we love getting close to our customers to provide tailor-made, business...

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There is no Utilities Customer Service. All that Matters is the Customer...

By Juergen Kuhmann, Industry Principal Utilities, Customer Engagement & Commerce, SAP   Digital transformation of the customer experience is coming to the utility near you. This is not a mere...

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SAP Advanced Metering and Energy Data Management

Hello - As the Presenter of the SAP Advanced Metering and Energy Data Management workshop for this year's SAP for Utilities event, I’m very excited to share with you some details of the workshop. The...

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Thoughts from the Energy & Natural Resources Leadership Academy

Dear Utlilities Community, Recently, my manager Henry Bailey, joined a Leadership Academy for the Energy & Natural Resources leaders. During that week, he met with me and other members of his team...

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Utilities Thought Leadership Blogs

Here are the thought leadership blogs from the Utilities sector: 6 Must Do IT Innovations for Building MaterialsKimberly-Clark Concludes Implementation Of New SAP Warehouse Management SystemPrecision...

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Nuclear Power Restarts in Japan

In Japan, it has been reported that the Sendai Unit 1 nuclear reactor has restarted. Japan has restarted its first nuclear reactor since new safety rules were ordered following the 2011 Fukushima...

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WOMEN IN UTILITIES STILL GOING STRONG!

WOMEN IN UTILITIES STILL GOING STRONG!           It is hard to believe that nearly a decade has passed since our first Women in Utilities Event. The unity and strength of the women in this amazing...

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SAP Multichannel Foundation for Utilities: First reference customers / Erste...

(English version / deutsche Version s.u.) Among our customers who are using the SAP Multichannel Foundation for Utilities (MCF) worldwide, I would like to highlight today two German utilities that have...

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Data Rich Insight Poor - The Final Chapter - Achieving Operational Excellence...

In the last installment of "Data Rich and Insight Poor" we discussed the need for consistent data quality at the onset of a project and as an ongoing governance item need to ensure lasting success.  No...

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MENA Utilities can be confident with SAP HANA as the core platform for Smart...

     Three months ago I wrote that “Middle East Utilities go Smart very fast “. Shortly after I wrote this article two very important research papers were published by Forrester Research and Arc...

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Thought Leadership Blogs Utilities

Here you can browse the most recent thought leadership blogs from the Utilities Industry: How to improve Supplier CollaborationReduce Risk with SAP Environmental Health and Safety for UtilitiesMiddle...

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SAP Multichannel Foundation for Utilities and Public Sector Service Pack 5 is...

We are glad to announce the release of SAP Multichannel Foundation for Utilities and Public Sector (MCF) support package 5. As explained in detail under http://under...

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2 day Design Thinking workshop with SAP at Montreal, Canada (Mid-October, 2015)

We are pleased to announce a joint two-day Design Thinking workshop on SAP Energy Analytics* and SAP MCF Cloud/Customer Energy Insights* taking place in Montreal, Canada,  in mid-October 2015 .  This...

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SAP Multichannel Foundation for Utilities and Public Sector: User Management...

Introduction In this blog I will explain user management approach delivered in standard SAP Multichannel Foundation for Utilities and Public Sector on a high level. The solution uses the user...

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SAP4U 2015 RECAP: Lights, Camera, and Our 2015 SAP Excellence in Utilities...

The SAP Utilities community came together for the biggest conference of the year last week, and it was an industry star-studded spectacle that did not disappoint! A key highlight of the 2015 event was...

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Achieving the Ultimate State of Readiness for the Digital Energy Network

I had the absolute pleasure of joining over 1000 utility professionals, partners and close friends from over 20 countries last week for the 8th annual SAP for Utilities conference in Huntington Beach,...

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