Now on YouTube: KPIs for Invoicing with SAP HANA Live for Utilities
Experience the power of SAP HANA Live for Utilities for process monitoring in the area of Invoicing.
View ArticleNow on YouTube: KPIs for Invoicing with SAP HANA Live for Utilities
Experience the power of SAP HANA Live for Utilities for process monitoring in the area of Invoicing and check out our new video on YouTube. It shows the Query for Invoicing Document Header in...
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SAP Multichannel Foundation for Utilities: User Provisioning with IdM
More detailed description of process flow for the user provisioning in our integration scenario: There are several possible options how to leverage IDM system as all the API’s to create/delete/modify...
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What’s new in Mobility for Utilities?
This week at the International Utilities Conference in Berlin we show and discuss recent innovations, here is a quick summary for you from our mobile workshop and other sessions. Mobile becomes...
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The Internet of Things Powers Safety, Energy Savings and Security
Susan Galer posted an interesting on blog on SAP Business Trends on how the Internet of Things powers safety, energy savings and security. Enjoy reading! There is also a very interesting interview with...
View ArticleKey Takeaways from the 10th SAP International Utilities Conference
What an event! Over 1200 attendees, representing over 220 different utilities and oil & gas companies gathered in Berlin this past week to collaborate, share ideas, discuss strategies and learn...
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Join the SAP HANA Showcase for Utilities/Oil & Gas Solutions
SAP Startup Focus invites you to attend our online SAP HANA Showcase for Utilities/Oil & Gas solutions.The 60 minute showcase will feature SAP HANA solutions by Startup Focus members AppOrchid,...
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Usability Testing for SAP MCF at SAPPHIRE NOW + ASUG Annual Conference on May...
SAP Multichannel Foundation for Utilities and Public Sector (SAP MCF) is SAP’s next generation B2C solution that enables the utility and public sector companies to extend their customer interactions to...
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Running Simple in Berlin!
First and foremost, I want to personally thank all of you who attended the 10th International Utility Conference in Berlin, Germany last week. I had so many people tell me how much they enjoyed the...
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How to Use Web and Channel Analytics to Improve Your Web Application
Introduction Web application analytics provide means to collecting information about customers’ usage patterns in a web application. Many web analytics providers exist, e.g. Google Analytics, Mixpanel,...
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Simplifying the Customer Experience at CS Week
This week, I attended the annual CS Week Utility convention in Charlotte, NC. CS Week is touted by the sponsors as the premier utility customer service conference for managers and executives at...
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SAP simplifies Meter Data Management. AGL leads the way.
A quiet revolution is happening in the Meter Data Management space. A proven approach SAP pioneered the handling of meter data with the Advanced Meter Infrastructure (AMI) Lighthouse Council that...
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Ariba Live Event in Munich on June, 8 -10
Next month, the ARIBA LIVE 2015 event will take place in Munich. Ariba is an SAP company. Together, we deliver new connected solutions that enable unparalleled collaboration and business performance...
View ArticleOut Now: SAP HANA Live for Utilities Q2/2015
The Q2/2015 delivery of SAP HANA Live for Utilities, edition for SAP CRM, provides the new Query for Utilities Interaction Record as well as new KPIs forthe Query for Utilities Contract. Using the...
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Mobility use cases: what is telling us the experience?
Last April on occasion of the International SAP Conference for Utilities in Berlin there were amazing presentations and workshops related with the usage of mobility to support Technical Asset...
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SAP Multichannel Foundation for Utilities and Public Sector: Setting up...
Introduction As part of SAP Multichannel Foundation for Utilities and Public Sector, we ship template UI applications that show the functionality behind the OData service models for SAP IS-U and SAP...
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ISO55000 Asset Management and Finance speaking the same language in a...
Everyone seems to be excited about connected technologies from smart egg trays that wirelessly connect to your mobile device to track the number of eggs you have and tell you when they’re going bad to...
View ArticleSAP Self-Service for Utilities (SAP SSU) 1.0 mobile app for Android and Apple...
We are excited to announce the release of our new consumer self-service mobile app called SAP Self-Service for Utilities (SAP SSU) to Google Play and Apple iTunes. SAP Self-Service for Utilities mobile...
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How to embed an SAP HANA Live query for Utilities (version for ERP) into the...
SAP HANA Live for Utilities offers many queries which can be viewed using tools such as SAP Lumira. But did you know that these queries can also be embedded in CRM for Utilities, allowing your call...
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National Grid: SAP Mobile Platform Helps Save Millions in Field Service
National Grid plc., the UK electricity and gas utility, replaced its aging mobile system for field service engineers with a brand-new solution based on SAP Mobile Platform and other SAP software The...
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